What should be known prior to registration

Аbout the project

UNITED TSUPIS (previously - FIRST TSUPIS) is a project of Non-Banking Financial Company Mobile Card Limited (NBFC Mobile Card Ltd) (License of the Bank of Russia No. 3522-K) to create a center for accounting for transfers of rates from bookmakers and sweepstakes.

In accordance with the Decree of the President of the Russian Federation No. 236-p dated August 25, 2021, NBFC Mobile Card Ltd was appointed as a single center for accounting for transfers of rates from bookmakers and sweepstakes.

UNITED TSUPIS carries out its activities in strict accordance with:

• Federal Law No. 244-FZ of December 29, 2006 “On State Regulation of Organizing and Conducting Gambling and on Amendments to Certain Legislative Acts of the Russian Federation”;
• Federal Law No. 493-FZ of December 25, 2020 “On the Public Law Company Unified Gambling Regulator and on Amendments to Certain Legislative Acts of the Russian Federation”;
• Federal Law No. 395-1 of December 2, 1990 “On Banks and Banking Activity”.

The list of Bookmakers, who are the Partners of the UNITED TSUPIS, can be found in the "Partners" section .

Registration

To make transactions in favor of Bookmakers, you must register on the site.
When registering, you must provide the following information:

• phone number: it will receive SMS with confirmation codes for withdrawal operations, for changing and recovering the password and changing the phone number;
• e-mail: it will receive checks for transactions and important notifications from the UNITED TSUPIS;
• a password that meets the security criteria (at least 9 characters, at least one capital letter, at least one number), no one except you should know the password.

To confirm the phone number, an SMS is sent with a code that must be entered in the registration form. Employees of UNITIED TSUPIS do not request this code for confirmation.
Before registration, you need to read the Offer, which tells about the procedure for using the Personal Account, conducting transactions, the rights and obligations of the NBCO and the player.

Personal account (TSUPIS Wallet)

The login for entering the Personal Account is the phone number specified during registration on the UNITED TSUPIS website. The login can be changed in the Personal Account Settings or by contacting the UNITED TSUPIS Support Service.

The password for entering the Personal Account is the password that was specified during registration. The password can be changed in the "Settings" section of the Personal Account or restored on the authorization page. The operation is confirmed by SMS-code, which is sent by UNITED TSUPIS to the phone number.

Your Personal Account may be blocked, i.e., temporary restrictions on the right to access the Personal Account have been introduced. Blocking can occur both on your initiative (when contacting the Support Service), and on the initiative of UNITED TSUPIS, if there are suspicions of a violation of the procedure for using the Personal Account or the need to ensure the safety of funds. A complete list of reasons is described in clause 3.8. Offers.

UNITED TSUPIS reserves the right to delete your Personal Account if you do not make any transactions within a year.

Identification

To make transactions, after registration, you must go through the identification procedure.

Identification can be done at the betshops of Bookmakers, offices of the Contact payment system, Svyaznoy stores, on the State Services website, fill out a questionnaire in the Mobile application or in your personal account on the website. Available methods of identification are indicated in the Personal Account.

If the data has changed (you have received a new passport or your registration address has changed), notify the NCO within three working days.

To identify citizens of the Russian Federation, you need a passport. For simplified identification, you may also need a TIN or SNILS. 

To identify non-residents of the Russian Federation, a set of documents is required  depending on the status of residence.

Payments

• All transactions are carried out in accordance with the tariffs and limits posted in the  "Legal Information" section. 

• Each bookmaker has its own set of deposit and withdrawal methods. Available channels, terms of enrollment and restrictions on them are reflected in  Tariffs .
  All transactions are carried out in rubles.

• Operations can only be carried out using bank cards of Russian banks.

• You cannot use the Personal Account to carry out transactions related to the financing of political and social activities of any persons, including non-profit and public organizations, with the exception of religious and charitable organizations registered in the prescribed manner.

• UNITED TSUPIS may establish restrictions on transactions for Clients. You can find out how to remove restrictions from the UNITED TSUPIS Support Service.

• For customers who have passed identification, the maximum amount of one transaction cannot exceed 595,000 ₽, for customers who have passed simplified identification - 60,000 ₽. You can transfer no more than 200,000 ₽ per calendar month through UNITIED TSUPIS to electronic wallets.

• It is important to correctly and completely indicate the details of the means of payment when making transactions.

• To replenish an account from a bank card or an electronic wallet and withdraw funds to them, including to a bank account, you need to specify the details of the payment instrument and confirm the operation.

• Detailed information can be found in the section "Rules for the transfer of electronic funds".

Notifications

• UNITED TSUPIS sends notifications to Clients on transactions in one of the ways: in the Personal Account, by Email or provides an extract on transactions.
• UNITED TSUPIS can send informational and advertising messages.
• You can opt out of receiving advertising messages at any time by contacting the UNITED TSUPIS Support Service.
• If your contact details have changed, you need to update them in your Personal Account in the "Settings" section.

Safety

• Do not transfer the login and password from the Personal Account to third parties.

• If you find that access to the Personal Account is lost, or you suspect that the login and password have become known to third parties, immediately contact the UNITIED TSUPIS Support Service to block the Personal Account or change the password.

• Remember that the employees of UNITIED TSUPIS never ask you to name the code from the SMS that comes to make transactions on the site.

• You can read more about protecting your funds in the  "Security" section.

Appeals

You can contact the UNITED TSUPIS Support Service in any way:

• by phone +7  495 122-20-88 ;
• through the  "Contact Us" button  on the website.

• get advice on using the Personal Account;
• receive information on the Personal Account;
• block the Personal Account;
• delete the Personal Account;
• leave a statement, proposal, claim or complaint.

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